Ft999 FAQ – All your questions, answered here

No. ft999 policy allows each person to operate only one account. Attempting to open multiple accounts may result in permanent closure of both accounts and forfeiture of any funds. Please stick to a single account as part of responsible gambling.

To register at ft999, you will need: an active mobile number, your full name, and a strong password. Optionally, adding an email address makes password recovery easier. You will also need to link your bKash or Nagad number for future withdrawals.

Yes, you can update your email, password, and payment number from Account Settings after logging in. However, changing your mobile number requires assistance from customer support for security reasons. OTP verification is mandatory for any changes made.

To close your account, email support@ft999.ws. Before sending your request, make sure there are no pending bets or remaining balance. You can also use the self-exclusion option for a temporary break as part of responsible gambling.

ft999 currently supports the following deposit methods:

• bKash — the most popular and fastest method
• Nagad — Instant credit
• Rocket (DBBL) — A reliable alternative
• Bank Transfer — For large amounts

The minimum deposit amount is ৳500, and transactions are typically confirmed within 5 minutes.

Withdrawals are usually processed within 15 minutes to 2 hours of submitting a request. During peak hours (6:00 PM–11:00 PM), processing may take up to 4 hours. Bank transfers may take up to 1 business day.

The minimum withdrawal at ft999 is ৳500, and a single transaction can go up to ৳1,00,000. The total daily withdrawal limit is ৳5,00,000. Higher limits apply for VIP members. Withdrawing bonus balance requires the relevant wagering conditions to be met first.

First, wait 15–30 minutes. If the deposit still hasn't arrived, get the transaction ID from your bKash/Nagad payment and email support@ft999.ws. Include your mobile number, deposit amount, time, and transaction ID. Our team typically resolves issues within 1 hour.

Betting categories currently available at ft999:

• Cricket (Bangladesh, IPL, Test, T20 World Cup)
• Football (Premier League, World Cup, UEFA Champions League)
• Kabaddi, Badminton & Tennis
• E-sports (PUBG, CS:GO, Dota 2)
• Lottery & Virtual Sports

Both live and pre-match betting are available across all categories.

The minimum bet at ft999 is ৳100. Maximum bet limits vary by match and market — typically up to ৳50,000 per match. For major events like a World Cup Final, the limit may be even higher.

Once a match ends and the result is confirmed, winnings are typically credited to your ft999 wallet within 5 to 30 minutes. For live betting, results are updated even faster. You can withdraw your funds at any time after they are credited.

If a match is cancelled or abandoned, the full stake for that bet is automatically refunded to your account. Refunds are usually processed within 2 hours of the cancellation announcement. For parlay bets, the cancelled match is removed and the remaining selections are settled accordingly.

ft999 uses the decimal odds format, which is the most straightforward for users in Bangladesh. For example, odds of 2.50 mean that a ৳100 bet returns a total of ৳250 if you win (a profit of ৳150). The higher the odds, the lower the chance of winning — but the greater the reward.

New members at ft999 receive a welcome bonus. A percentage bonus is added on your first deposit. There are also referral bonuses, cashback on your first bet, and special event bonuses. To see the latest promotions, Latest Promotions Visit the page.

Wagering requirements refer to how many times you need to bet a bonus amount before you can withdraw it. For example, a 5x wagering requirement on a ৳1,000 bonus means you must place a total of ৳5,000 in bets. Requirements vary by bonus, so always read the terms before claiming a promotion.

No, bonuses cannot be withdrawn directly. Winnings from a bonus can only be withdrawn after the applicable wagering requirements have been met. Cashback bonuses, however, are added directly to your real balance and can be withdrawn instantly. The terms for each bonus are clearly stated in the promotion details.

Yes. ft999 uses 256-bit SSL encryption to protect all your personal data and financial transactions. Our servers undergo regular security audits, and your information is never sold or shared with third parties. For more details, please see our Privacy Policy Read it here.

If you notice any suspicious activity, act right away:

• Change Your Password
• Log out of other device sessions
• Report it to support@ft999.ws immediately

Our security team will investigate the account and take the necessary action. To stay safe, never share your password with anyone.

A strong ft999 password should be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !, $). Avoid using your date of birth, mobile number, or common words as a password. Make it a habit to update your password every 3 months.

Download the ft999 app directly from our Download Page to download. Android users can download the APK file and install it directly — just enable "Unknown Sources" in your phone's settings before installing. iOS users can open the site in Safari and add it to their home screen.

The ft999 app runs on all Android 6.0 and above devices. On iOS, it can be used as a PWA via Safari. It also runs smoothly on older Android phones with 2GB RAM or more. A stable internet connection is recommended for the best experience.

Start by fully closing the app and reopening it. If the issue persists, clear the app cache (Settings → Apps → ft999 → Clear Cache). If it still doesn't work, uninstall the app and Download Page to install the latest version. If the issue persists, contact us at support@ft999.ws.